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159 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword received many national and international awards. In 2016, employees of the bank supported the program in more than ten schools and took on management of the activities. The “RED NOSE” organization provides psycho-social support for sick and suffering people. The organization uses humor as a therapeutic treatment to relieve the suffering of these people and to hopefully help the healing process. The specially trained clown doctors (actors, musicians and entertainers) help by applying a clownbased therapy aimed at enabling the sick children and their parents to deal with the stress that inevitably accompanies the illness and a stay in hospital. The contribution by Raiffeisenbank Austria d.d in Croatia facilitates regular visits by the clown doctors to the pediatric orthopedic surgical department in Zagreb, where the service was used for the first time. In addition, volunteers from the PR department participated in the clown doctor’s visits to young patients and supported them with the program’s implementation. For more than two years, Raiffeisenbank Austria d.d has supported the “Dom Duga” house for women and children who have been victims of domestic violence in their search for a new home. The bank employees thought about useful gifts, such as underwear and hygiene articles, for the women and children who came to stay there. After the visit during which the gifts were distributed and the Christmas visit by board member Liana Keseric, it was decided to continue providing support for the project as much as possible. Social initiatives More than one quarter of the projects carried out during the reporting period were social initiatives. In conjunction with various national and international cooperation partners (such as Caritas and Red Cross), socially disadvantaged children and young people along with women without family attachments were primarily offered aid. Social initiatives at the Vienna sites RZB AG has been supporting the Caritas Mobile Hospice of the Archdiocese of Vienna for 15 years. The basic pillars of Caritas are similar to the cooperative ideas of Friedrich Wilhelm Raiffeisen: Both are about helping people in different living situations at a time of need. Mobile Hospice makes it possible for full-time and volunteer employees to support and assist the seriously and terminally ill during the last phase of their lives in order to provide them with the highest quality of life possible. Another project of RZB AG has involved supporting the aid campaign “A Spark of Warmth”, which was © fotolia conducted for the tenth time in 2016 by Caritas in collaboration with the daily paper Kronen Zeitung. This helped people who were no longer able to pay their winter heating and energy costs through no fault of their own. In 2016, RZB AG also supported the Austrian Red Cross with a first aid campaign across Austria. The goal was to get as many people as possible to take a first aid course. The target groups were Red Cross employees as campaign ambassadors, 30 to 59 year-olds, who were addressed via TV and radio spots and large poster ads, as well as 18 to 30 year-olds, who were addressed via online ads and social media activities. RZB AG has been a sponsor of the “I Dance company” for many years. The goal is to give members the opportunity to make dancing a career. In the meantime, the “I Dance company” has brought together numerous artists with and without Down Syndrome and regularly holds dance and art events that now figure as fixed events among Austrian art initiatives. The non-profit organization Respekt.net conducted the “Place of respect 2016” campaign across Austria. RZB AG supported Respekt.net in this campaign as the main sponsor, providing PR and marketing services as well as money. The goal of the organization is to draw attention to places in Austria where people work for a better


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