173 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword G4 Content Index I. General Standard Specifications GRI Code Description Reference Explanation Strategy and Analysis G4-1 Statement from the most senior decision-maker of the organization 4–5 G4-2 Description of key impacts, risks, and opportunities 4–5, 15–17, 45–49, 114, 119, 136–139 AR (G) RZB Group: 5, 31, 32, 97–129, 8–9 AR (E) RZB Group: 28–29, 90–122 AR RBI Group: 6–8, 38–43, 148–183 Organizational Profile G4-3 Name of the organization Imprint G4-4 Primary brands, products, and/or services 10–11, 66–67, 70–72 AR (G) RZB Group: 6–7 AR RBI Group: 15–18, 93–94 G4-5 Location of organization‘s headquarters Imprint AR (G) RZB Group: 200 AR RBI Group: 246 G4-6 Number of countries where the organization operates, and names of countries AR (G) RZB Group: 7, 12, 131–132, 144–165 with either major operations or that are specifically relevant to the sustainability AR RBI Group: 16, 244 issues covered in the report G4-7 Nature of ownership and legal form 10 AR (G) RZB Group: 6, 140–142 AR (E) RZB Group: 133–135 AR RBI Group: 18–21, 57–59 G4-8 Markets served (including geographic breakdown) 51 AR (G) RZB Group: 7, 131 AR (E) RZB Group: AR RBI Group: 15–17 G4-9 Scale of the reporting organization 51, 87 AR (G) RZB Group: 2, 6–7, 29, 137 AR (E) RZB Group: 130, 22, 8–18 AR RBI Group: 3, 15, 16, 42–55, 86–111 G4-10 Number of employees by gender, employment type and contract 112–113, www.rbinternational.com/sustainabilitymanagement G4-11 Percentage of employees covered by collective bargaining agreements 96 G4-12 Organization‘s supply chain 118–119 G4-13 Significant changes during the reporting period regarding size, structure, 11 or ownership AR (G) RZB Group: 5, 8–9, 38 AR (E) RZB Group: 17, 18, 31 AR RBI Group: 6–11, 12–14, 18–19, 42–43, 53 G4-14 Explanation of whether and how the precautionary approach or principle 53–56, 67, 114, 118, 141 is addressed CoC G4-15 Externally developed economic, environmental, and social charters, principles, 12, 25, 47, 56–57, 64, 68–69, 72–74, or other initiatives to which the organization subscribes or endorses 100, 119, 165 G4-16 Memberships in associations and/or national/international advocacy 12, 19, 49, 165 Only relates to organizations organizations in which the organization has positions in governance bodies, relevant for sustainability. participates in projects or committees, provides substantive funding beyond routine membership dues or views membership as strategic Identified Material Aspects and Boundaries G4-17 All entities included in the organization‘s consolidated financial statements 8 or equivalent documents AR (G) RZB Group: 41–43, 144–165 AR (E) RZB Group: 34, 137–158 AR RBI Group: 199–210 G4-18 Process for defining the report content 7, 8, 21–26 G4-19 Material aspects identified in the process for defining report content 27 G4-20 Aspect Boundary within the organization 27 G4-21 Aspect Boundary outside the organization 27 G4-22 Explanation of the effect of any restatements of information provided in 9, 114, 132 earlier reports, and reasons for such restatements G4-23 Significant changes from previous reporting periods in the Scope and 8, 114, 132 Aspect Boundaries Stakeholder Engagement G4-24 List of stakeholder groups engaged by the organization 28 G4-25 Basis for identification and selection of stakeholders with whom to engage 28 G4-26 Organization‘s approach to stakeholder engagement, including frequency of 22–23, 28–29 engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process G4-27 Key topics and concerns that have been raised through stakeholder 30–32, 80–81, 138–139, 170–171 engagement, and how the organization has responded to those key topics and concerns, including through its reporting Report Profile G4-28 Reporting period for information provided 7 G4-29 Date of most recent previous report (if any) 7 G4-30 Reporting cycle 7 G4-31 Contact point for questions regarding the report or its contents 7 G4-32 GRI Content Index 7 G4-33 Policy and current practice with regard to seeking external assurance for the report 7
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