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105 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Special attention is also paid to maintaining good mental health. The company offers employees a free “Employee Assistance Program” which provides support during periods of mental stress, no matter whether of a personal or professional nature. This service is provided by an external specialist who can be contacted by employees for information about preventing burnout and dealing with stress. This option is available on an entirely anonymous basis without informing the employer and at no charge. Furthermore, each employee has the possibility to use five therapy units at an institute specialized in burnout and stress management. The bulk of the costs associated with these are covered by the company. The specialized subsidiaries have placed a lot of emphasis on occupational healthcare for many years already. To this end, there are regular evaluations and training courses on, for example, occupational health and safety. Extensive internal sports and gymnastics courses are offered alongside programs for sport and culture. Raiffeisen Centrobank AG also supports a series of sports events. This includes a variety of runs (Vienna Business Run, Vienna Night Run, Vienna City Marathon, Wings for Life) as well as the sponsorship of a beach volleyball group and the Soccer Cup. The latter included four teams and many viewers from among the employees and was once again a very successful interdepartmental sporting event in 2016. Sporting activities have been very popular among employees for many years. For this reason, the RZB Group supports and funds solo and team sports such as soccer, badminton, tennis, ice hockey, skiing and cross-country skiing. The main objective behind this broad selection of sports is to create a better work-life balance and promote team spirit. Health initiatives at our network banks Healthcare is also a central issue at the network banks of the RBI Group across the various countries. In order to supplement the range of programs aimed at preventing illnesses and preserving health above and beyond the regulatory requirements, employees can make use of a wide range of offers and activities. The assortment of offers can vary greatly, depending on what is needed and can be provided locally in the individual countries. Central Europe (CE) For the past three years, Raiffeisen Polbank has been providing a cafeteria-style system in which employees choose from among a range of attractive fringe benefits (e.g. fitness center, theater and movie tickets, and medical assistance services). The bank promotes the interests of its employees and their health by financing various activities in the areas of sport and culture. It also funds a private health insurance scheme for its employees, which can be extended to up to two additional family members, in order to ensure better health. The bank even pays its employees with unlimited employment contracts up to half the cost of further insurances, such as life insurance and accident insurance. And employees in difficult situations can receive help through its own social fund. Tatra banka, a.s. in Slovakia also offers preventative health services through a cafeteria-style system that includes a variety of options in the areas of medicine and health and sports for employees to choose from. Contracts were concluded with medical care centers to provide additional health and preventative services to executive managers. Raiffeisenbank a.s. in the Czech Republic organizes an annual flu vaccination for any employees who wish to participate. In 2016, this offer was taken up by 218 employees. All employees at Raiffeisen Bank Zrt. in Hungary have the option of attending regular medical screenings and consulting programs. A company physician is available on site for medical advice once a week. Employees can also select from a range of services in the areas of sport, culture or insurance, which are financially supported by the company within the scope of a flexible system of social services. An annual budget is set aside to make various options available for maintaining mental health; these cover, for example, the following topics: “How to deal with stress?”, “How do I avoid burnout?”, “How can I create a balance between the various priorities in my life?”


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