7 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Overview About the report In this Sustainability Report, we describe the economic, environmental and social impact of our business activities in 2016 and present our current activities in the area of sustainability. The goal of the report is to provide a comprehensive account of how the RZB Group fulfilled its sustainability mission during this reporting period, and what it plans to implement and improve upon in the future with regards to sustainability. In addition, some portions of the Sustainability Report are now published only on our website. This applies in particular to detailed tables relating to the chapter “Inhouse ecology” (for the areas of paper, water and waste) as well as “Human Resources”. Our sustainability guiding principles are also included in this report only as excerpts. The full version can be found on our website at www.rbinternational.com/nachhaltigkeit. The report lays out the sustainability strategy together with corresponding management approaches and measures and describes specific sustainability activities that were carried out during the reporting period and before. In addition, we present our sustainability program for the next reporting period. The current reporting period follows on seamlessly from the RZB Group Sustainability Report for 2015 and the report is published annually. As shown in our stakeholder diagram (see page 28), the Sustainability Report is addressed to all stakeholders of the RZB Group. Many stakeholders were involved in selecting the most important topics for this report. We refer readers in particular to the chapter “Material aspects and themes inclusive Sustainable Development Goals” starting on page 21. Group Sustainability Management of the RBI Group is your point of contact concerning this report. The merger of RBI AG and RZB AG (see page 11 onwards) means that this department now resides within RBI AG. Comments, ideas and suggestions for improvements can be sent to nachhaltigkeitsmanagement@rbinternational.com. GRI G4 This report was produced on the basis of the internationally recognized GRI G4 guidelines on sustainability reporting of the Global Reporting Initiative with the “core” option. In addition, selected indicators relating to the information for the financial services sector are included. Verification of the report’s contents The contents of this Sustainability Report have been examined (limited assurance) by KPMG Austria GmbH Wirtschaftsprüfungs- und Steuerberatungsgesellschaft (KPMG) (see pages 179–180). Materiality and presentation of the information In the report, we address the subjects and GRI aspects that have been identified within the RZB Group as material, that reflect the expectations of our stakeholders and that represented the focus of our commitment in the past year. This report contains information describing the specific effects of a bank on the economy, society and the environment. The contents of the report were selected using the principle of materiality. The materiality analysis forms the basis for the key topics. The internal and external sustainability requirements and expectations on the RZB Group were analyzed in detail and summarized in a materiality matrix. The materiality analysis is based on an online survey carried out in January and February of 2016. It is intended to ensure that the contents of the report cover all topics and indicators that have the greatest influence on the business activities, products, services and relationships inside and outside the organization. In order to assess the materiality of the various topics and
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