106 Southeastern Europe (SEE) Two years ago at Raiffeisen Bank Sh.a. in Albania, a canteen was set up for employees at both head office locations which is funded up to 50 percent. There is also a private health insurance scheme which has been taken out for employees and includes an entitlement to preventive and acute examinations as well as other health-related services. To maintain good mental health, stress management seminars and yoga classes are offered after work. At Raiffeisen Bank dd Bosna i Hercegovina, a special assistance package for employees who were affected by a bank robbery was set up two years ago. The measures are intended to support the recovery process and range from psychological support to stress reduction training as well as the offer to change departments. To highlight its support for sports and team spirit, Raiffeisen Bank dd Bosna i Hercegovina participated in the banking association’s sports competition. At Raiffeisenbank (Bulgaria) EAD, a new sports program was introduced that gives employees access to a variety of sports and recreational activities based on a prepaid sports card. The bank also organized a sports day for all of its employees to make the topic of work-life balance more tangible. A new stress management training course was developed and added to the internal training catalog in 2016. Seminars on ‘positive thinking’ and a workshop on work-life balance were also offered. Furthermore, employees can take advantage of coaching and psychological support if needed, free of charge. The health offerings are completed with a supplemental health insurance scheme and routine medical examinations, which are also made available to all employees. Raiffeisen Bank Kosovo J.S.C. has a health insurance scheme for employees, under which children and relatives can also be insured. Employees are additionally offered life insurance. There are also special terms for sports and cultural activities. Special courses on stress management and positive thinking are available. The “Back to Balance” program by Raiffeisenbank Austria d.d. in Croatia was successfully continued in 2016 with 174 participants (about ten percent of all employees). The program aims at promoting the health and work-life balance of employees with regular offerings such as training and stress management. The employees were able to learn about simple and practical ways of dealing with stressful situations and to increase their feeling of well-being. It is planned to continue the “Back to Balance” program due to the clear demand for and interest in the topic within the company. Raiffeisen Bank S.A. in Romania offers all employees health and accident insurance as well as the opportunity to make use of private health services at a discount. This also includes psychological counseling at no charge. Assistance is provided for serious medical or financial problems within the scope of defined eligibility requirements and within the framework of a fixed budget.
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