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125 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Energy consumption at the network banks Central Europe (CE) The GoGreen! program for electricity savings was introduced at Raiffeisen Bank Polska S.A. in Poland in the year 2013. In addition, the air-conditioning is switched off and the heating turned down at night. Trainings in the area of energy conservation were provided for new employees. One of the buildings of Tatra banka, a.s. in Slovakia is a low-energy building that is heated with waste heat from the data center. Another building requires less energy thanks to its double-glazed façade. The heating is turned down in the evening and on weekends with a timer. Old heating and cooling systems are continuously being replaced with new equipment with lower energy consumption. Motion-controlled light switches were installed at the head office to save electricity. At several branches of Tatra banka, a.s., energy-saving lamps have been in use since 2014. Additionally, the IT department replaced old PCs and monitors at the head office with more energy-efficient equipment. About ten percent of the purchased electrical energy comes from renewable energy sources, such as hydroelectric and wind power. Due to statutory requirements, energy audits have been conducted in both head office buildings since 2016. An energy-saving program continued at Raiffeisenbank a.s. in the Czech Republic for the fifth year in a row. Since 2013, LED lights have been used both at the head office and the branch locations. A central control system (HVAC system) for measuring and controlling heating, air-conditioning and electricity was introduced at head office and the branch offices with the goal of reducing energy consumption. In 2016, the ISO 50001 energy management system was introduced and audited at Raiffeisen Bank Zrt. in Hungary. In recent years, the main focus of attention at Raiffeisen Bank Zrt. in Hungary has been on improving technical equipment and installations in order to reduce energy consumption. A low-energy mode is activated on nights and weekends. The number of gas boilers at the head office was also reduced by 50 percent in 2014. Motion-controlled light switches were also installed at head office. Conventional light fittings were replaced with LED lamps in the branches in 2015; replacement at head office began in 2016. A new branch office has been illuminated solely by LED lamps since March 2016. The office building in Budapest is heated with geothermal heat, and the back office cooled in this way. Various measures are planned in the branches and at head office in 2017 to further reduce energy consumption, including in the building envelope, server rooms, in IT and heating, air conditioning and ventilation systems. Southeastern Europe (SEE) Raiffeisen Bank Sh.a. in Albania replaced all bulbs at head office and the branches with LED lighting and also improved thermal insulation at head office in 2013. About 98 percent of electricity in Albania is obtained from hydroelectric power. For energy-saving reasons, the head office building of Raiffeisen Bank dd Bosnia i Hercegovina had a glass façade fitted that led to less electricity consumption due to much better lighting levels. A building management system was also implemented with special software that automatically regulates the air-conditioning and heating. The server room and technical areas are cooled with external air in winter. In 2014, all office rooms, hallways and illuminated advertisements were switched to LED lights; motion-controlled light switches were installed in the stairwells. The branches should also be converted to LED lighting in the next three years. Solar panels have been used for hot water production since 2013; solar panels should also be installed in the roof of the central archive. At the start of 2014, Raiffeisenbank (Bulgaria) EAD moved out of two of the four head office buildings and into a new office building with LEED certification. Additional measures to reduce electricity and heat consumption are planned for the coming years, including central heating control in the business areas and the use of LEDs. The property has a modern building control system that monitors and reduces energy consumption. All illuminated advertisements at head office are controlled by sensors. The information technology and office equipment satisfy the ENERGY STAR environmental and energy standard. In 2015, the first air conditioning units were also replaced by more energy-efficient systems. This should also be implemented across the branch network.


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