27 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Areas of responsibility Key topics GRI G4 Scope of ”Top 5” key aspect the aspects Sustainable Development Goals Responsible banker Fair partner Engaged citizen Commitment to society and the environment Organizational management Economic added value Sustainable products and services Regulations and controlling Transparency and disclosure Local communities Active ownership Labeling of products and services Products and services Economic performance Indirect economic impacts Product portfolio Product portfolio Audit Compliance – Society Compliance – Product responsibility Fighting corruption Protection of customer data Labeling of products and services Marketing Anti-competitive behavior Public policy Customers Customers Owners, employees, network banks, employees, customers, business partners, RBI investors Customers Owners, employees, customers, RBI investors, supervisory authorities Employees, rating agencies, RBI investors SDG 5 SDG 8 SDG 8 SDG 9 SDG 5 SDG 8 SDG 9 SDG 13 SDG 8 SDG 9 SDG 13 SDG 16 SDG 8 SDG 16 Commitment to society and the environment Labeling of products and services Product portfolio Economic performance Civil society, NGOs and NPOs, education and research SDG 8 SDG 9 SDG 13 SDG 16 Key topics Work environment Inhouse ecology Organizational management Occupational health and safety Training and development Employment Non-discrimination Equal remuneration for women and men Freedom of association and right to collective agreement negotiations Diversity and equal opportunity Waste water and waste Emissions Energy Materials Transport Water Product portfolio Employees Employees, civil society, NGOs and NPOs All stakeholder groups SDG 5 SDG 8 SDG 8 SDG 13 SDG 8 SDG 9 SDG 16
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