51 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Key figures of the RZB Group, by segment (in million €) Balance Change from Balance Profit/loss Customers Business Employees Amounts sheet total previous sheet total after taxes outlets at reporting owed to 2016 year 2015 day customers Slovakia 11,388 1.5% 11,223 129 851,746 196 3,910 8,981 Czech Republic 11,966 29.2% 9,265 109 613,901 142 3,158 8,415 Hungary 6,606 3.3% 6,394 53 540,189 72 1,983 4,474 Reconciliation - 468 126 - 4 0 – – 0 0 Central Europe segment 29,492 9.7% 26,878 291 2,005,836 410 9,051 21,870 Albania 2,002 -5.6% 2,120 -33 751,313 81 1,291 1,694 Bosnia and Herzegovina 2,057 5.6% 1,947 29 454,454 98 1,268 1,646 Bulgaria 3,350 -2.6% 3,440 71 641,126 138 2,569 2,426 Kosovo 896 5.7% 848 59 312,842 52 731 3,283 Croatia 4,689 1.6% 4,616 17 449,960 78 2,128 725 Romania 7,605 5.1% 7,232 104 2,110,244 480 5,322 5,797 Serbia 2,097 7.6% 1,948 52 704,974 87 1,522 1,578 Reconciliation -1 -1 -31 0 – – 0 0 Southeastern Europe segment 22,694 2.6% 22,120 301 5,424,913 1,014 14,831 17,149 Belarus 1,524 5,1% 1,449 72 762,782 91 2,005 904 Kazakhstan 3 -79.4% 16 1 68 1 7 0 Russia 11,768 10.2% 10,676 316 2,364,821 181 7,742 8,509 Ukraine 1,999 -1.9% 2,039 135 2,536,828 498 8,073 1,535 Reconciliation -3 1 -1 0 – – 0 0 Eastern Europe segment 15,291 7.8% 14,179 524 5,664,499 771 17,827 10,949 Group Corporates segment 15,201 9.6% 13,873 114 1 11,481 Group Markets segment 12,149 -9.7% 13,461 51 237,330 5 2,274 2,159 Corporate Center segment 20,936 -23.3% 27,287 -33 0 465 Asia 852 -59.8% 2,117 -199 60 3 108 4 Poland 12,055 -16.9% 14,504 6 816,413 299 4,242 8,284 USA 262 -58.3% 628 -35 34 1 32 0 Reconciliation/Others 660 -58.4% 1,587 -16 93 2 191 520 Non-Core segment 13,828 -26.6% 18,835 -244 816,600 305 4,573 8,809 Reconciliation -17,728 0 -22,207 -431 0 – – -1,044 RBI Group total 111,864 -2.2% 114,427 574 14,149,178 2,506 48,556 71,538 Reconciliation RBI/RZB sub-group 399 147.5% 161 -45 – – – 0 Central institute and specialized subsidiaries 23,876 -8.6% 26,120 21 n.a. 16 1,647 8,787 Other participations 2,198 22.0% 1,801 2 n.a. 0 Reconciliation -3,489 -14.5% -4,083 -19 – 1 – – RZB Group total 134,847 -2.6% 138,426 533 n.a. 2,523 50,203 80,325
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