93 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Training and development initiatives at the network banks as well as safety and special topics In many areas of the RBI Group, especially in the corporate and private customer business as well as in risk management, international learning trips to exchange knowledge at expert level were again successfully carried out. This form of practical training, away from the traditional classroom, is strongly on the rise. A total of 87 employees from network banks of the RBI Group had the opportunity of a placement at RBI AG in 2016. Rotation and exchange programs for talents and “high potentials” were further expanded, enabling, for example, the “International Young Potentials Program”, which was successfully held for the sixth time in 2016. In total, 57 employees from ten countries have either already participated in it or are currently going through it. The “Branch Management Academy”, the largest international training initiative of the RBI Group for management staff in sales, was further rolled out across the entire group in 2016. Almost 60 percent of all branch managers in the RBI Group participated. The training was specially developed to strengthen management and leadership competences in retail banking. The training plan focuses on ‘business’ paired with social competence and interpersonal skills, which are covered in particular by training courses on conflict resolution, coaching, critical and constructive feedback and stress management. Branch Management Certificate 2016, © RBI AG Participant feedback has been very good and initial inquiries clearly indicate that this training series is contributing to an increase in business success at the participating branches. In addition to the specialist training programs, a range of training courses on safety and special topics were held in the various countries and network banks of the RBI Group. Some of the selected programs are mentioned below: Central Europe (CE) The trainee program of Raiffeisenbank a.s. in the Czech Republic addresses talented young people at universities and offers them practical work experience within the scope of a one-year program. A total of ten new trainees were employed in 2016. Southeastern Europe (SEE) The introductory module for new employees organized by the Raiffeisen School in Romania offers workshops that are given by specialists from the Combating Fraud and Corruption department in the Compliance division of Raiffeisen Bank S.A. It aims at teaching the correct way to behave with respect to fraud and corruption from day one. In order to reach all levels in the company with this topic, specialized compliance workshops were held by a leading international consulting firm for the Managing Board and executive management. In addition, a mandatory eLearning module on compliance was also developed in order to promote awareness of fraud and corruption throughout the company. The successful “Wakanda Program” (Inspire to Aspire) in Raiffeisen Bank S.A. in Romania is an integrated management and development program aimed at executive and middle management (see also page 111, Awards). It was developed to focus attention on one’s own behavior and that of employees in order to better understand how to work more effectively together. The program comprises on-site training as well as experiential learning and gamification elements as a way of actively involving the participants. At Raiffeisen banka a.d. in Serbia, training courses on compliance and money laundering prevention were held with a concluding knowledge test for all employees in 2016.
ebook_RBI_NHBericht2016_EN
To see the actual publication please follow the link above