95 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword processing concept of the network bank in Hungary, where the Managing Board analyzed and interpreted the results of the survey and the results of the focus group interviews with the first management level and then derived four topics for further implementation. What is unique about the further approach is that every topic is worked on by an interdisciplinary team. This team is made up of employees and management staff from all Board areas, led by a senior manager, assisted by a “Change Facilitator” and also supported by a member of the Managing Board. The RBI Group will maintain this comprehensive cycle in the future and will also create possibilities to gather employee opinions within a narrower timeframe in order to be able to respond even more quickly. Active participation of employees RZB AG and RBI AG believe it is extremely important that the concerns of our employees are listened to and taken seriously. During internal events, employees are regularly requested by the members of the Managing Board to send questions by SMS. These are then projected onto a screen and answered by the relevant member of the Managing Board. There are also further opportunities for interacting with the Managing Board. Since the spring of 2015, the employees of RBI AG have had the opportunity to have breakfast with a member of the RBI Managing Board six times a year. The new format invites employees to enter into direct exchange with the RBI board member. Together with ten to twelve colleagues, they can ask the board member questions in an informal setting over a convivial breakfast and discuss current topics with him. To ensure that all employees have an equal chance of participating, names are drawn for each date. The Managing Board of RBI AG is also available for a ”Let`s do it!“ – Event 2017, © RBI AG RBI Board Member’s Breakfast, © RBI AG “Q&A” on the intranet site at: “Ask the RBI Managing Board”. This is where employees can also ask the Managing Board questions on an anonymous basis. The answers are made available to all employees in an online catalog of Q&A topics. The active participation of employees is also made possible via their interest group, the Staff Council, which undertakes a wide range of activities throughout the year. This also includes employees’ suggestions being processed in the various working groups of the Staff Council of RBI AG and RZB AG, some of them with the company physician and the Human Resources division, and ongoing actions being taken. The goal is the discernment and promotion of economic, social, health and cultural interests of the employees in the business. Some working groups are set up to work on a permanent basis (e.g. workplace conditions/health, work/family, nutrition, bullying/stress/burnout). Others are put together at short notice and work on a project-by-project basis. However, cost-intensive issues are only rarely discussed here. Often, it is a case of picking up an idea and putting it into practice. In total, around 200 measures are developed each year – meaning that the working groups are always an important breeding ground for sustainable improvements. In addition to the Staff Council’s co-determination prescribed under labor law, co-determination and information exchange are also guaranteed in various committees such as the Supervisory Board, the health & safety committee as well as at individual ‘jour-fixe’, which are held by the Staff Council’s manag ing board with the various members of the Managing Board (CEO, COO/CIO, CRO and Markets & Retail).
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