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Raiffeisen Bank International | Sustainability Report 2017
GRI content index / Assurance statement Engaged citizen Fair partner Responsible banker Sustainability management Overview Foreword
Southeastern Europe (SEE)
A special awareness campaign was launched at Raiffeisen Bank Sh.A. Albania. Within the scope of this campaign,
trainings were offered on the topics of “Respecting diversity” and “How victims of discrimination and bullying can
make themselves heard and get help.”
Raiffeisen BANK dd Bosna i Hercegovina offers an incentive to parents who voluntarily choose to return early
from parental leave (before the child’s first birthday). The bank supports this by offering a refund of the costs of
childcare for babies. Clear processes for dealing with discrimination or bullying are defined in the Compliance
Manual and based on the anti-discrimination principles in the group-wide Code of Conduct.
To better promote various issues, such as work-life balance and diversity, Raiffeisenbank (Bulgaria) EAD makes it
possible for both men and women to engage in part-time work.
In order to improve the ability to reconcile work and family, Raiffeisen Bank Kosovo J.S.C. in Pristina offers the
option of part-time work as well as a company kindergarten.
Flexible working hours were introduced at Raiffeisenbank Austria d.d. in Croatia. Flexible working hours were
defined within the scope of operational possibilities for most units in 2015. Some of the units also made it possible
for employees to do some of their work from their home office.
Raiffeisen Bank S.A. in Romania offers flexible working hours for its employees. In addition, mothers returning
from maternity leave can have their working hours reduced by one or two hours. Longer, unpaid leave in the form
of a sabbatical is also possible.
Health and safety
Healthy and performing employees form the basis for the success of every company. RBI offers something by way
of provision and support with a range of initiatives and facilities. In addition to the legally prescribed measures in the
area of healthcare, we offer numerous additional programs. We consider it our duty to deploy people in line with
their skills and abilities and to develop their performance. The statutory standards for occupational health and safety
are complied with in all countries, and the corresponding committees and officers set up and appointed.
In the reporting period, the absenteeism rate for RBI was four percent in 2017 (four percent in 2016 and 2015).
There was one death. The injury rate according to ILO was 0.25 (0.24 in 2017 and 2016; 0.23 in 2015).
Health initiatives at the Vienna sites
A large number of offers and preventative measures aimed at promoting good health have been put in place for
all employees to use.
For example, a comprehensive health examination was again available at no charge at the RBI head office sites
in Vienna this year, in cooperation with “Health+Life Gesundheitsmanagement GmbH,” which approx. 900
employees took advantage of. Participation in optional supplemental modules (e.g. thyroid gland screening,
arterial disease prevention) was again financially supported. In 2017, more than 600 employees applied again
for the free melanoma screening which is offered every two years.
Employees could also make use of other medical services during working hours, such as having themselves
inoculated with the tick encephalitis (FSME) vaccine or the flu vaccine. These health services are rendered by a
team of occupational physicians who take care of overall medical support at work. This also includes regular
inspections of the workplace with thorough ergonomic advice and even individual workplace configuration.
Employees also can take advantage of massages, osteopathy, physiotherapy, hypnotherapy, craniosacral therapy,
Nuad Thai massage, shiatsu and nutritional advice in the appropriately adapted company premises on their own
time and at their own expense. To complete the medical health care, employees and their dependents (children,
spouses and life partners) are granted a subsidy to a group health insurance scheme.