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Raiffeisen Bank International | Sustainability Report 2017
GRI content index / Assurance statement Engaged citizen Fair partner Responsible banker Sustainability management Overview Foreword
sports events, such as the “B2B RUN” and the “European Sports Week.”
Raiffeisen Bank S.A. in Romania offers all employees health and accident insurance as well as the opportunity to
make use of private health services at a discount. This also includes psychological counseling at no charge.
Assistance is provided for serious medical or financial problems within the scope of defined eligibility requirements
and within the framework of a fixed budget.
Since 2013 Raiffeisen Bank S.A. in Romania has offered a program with a variety of measures for a healthy work
environment throughout the organization under the name “RStyle – A Balanced Lifestyle.”.
The extremely comprehensive program is aimed at all employees and is based on three main pillars: physical
health, mental-emotional balance and healthy interpersonal relationships. It presents the employees with a set
of measures that provide solutions for guiding them to a healthy lifestyle and improving the quality of life and
performance at work. The program is intended to foster self-awareness and emotional equilibrium for a good
balance between work and family life. In 2017, a total of approx. 2,700 bank employees, approximately half of
the bank’s workforce, took advantage of the RStyle offers at 138 events.
The RStyle program includes many offers tailored to the organization and its employees, from sports, nutrition
and group recreational activities to education and family or development topics. For instance, a project was
developed within the scope of RStyle which provides advice and methods for preventing a variety of health
problems. A total of 191 employees participated in this program, which was based on a diagnosis of personal
habits. Accompanying workshops and personal consultations are intended to help transform existing habits into
“healthy” habits. In order to assist personal well-being, the RStyle program provides a broad range of offers for
active employee participation, such as workshops in classical music or theater, visits to art exhibits or outdoor
activities.
An annual preventive health examination has been offered by Raiffeisen banka a.d. in Serbia for several years.
A range of offers, such as yoga classes, Pilates, soccer training and a choral group is intended to positively
influence the work-life balance and contribute to the avoidance of burnout. In 2017, the bank continued to offer
workshops and talks on a diverse range of health and social topics, such as “Back problems from prolonged
sitting,” “Alternative methods of healing” and “Setting personal priorities and taking time for myself.”
Eastern Europe (EE)
Priorbank JSC in Belarus offers an annual medical
examination to all its employees as part of its efforts to
promote good health. Another measure for promoting
health is provided in the form of free fitness center
memberships. Participating in sports competitions such
as beach volleyball, table tennis, ice fishing, bowling,
swimming, soccer and the Minsk half marathon is
financially supported. In one such competition, a team
of finance and IT specialists from Priorbank JSC took
3rd place the sports competition organized by the
defense ministry in 2017. To give employees easy
access to training on the topic of preventive health,
three online courses were organized: “Effective
conflict management,” “Stress management,” and
“How to deal with dissatisfied customers.” To provide
Minsk half marathon, © Priorbank JSC
more balance for employees, the bank funds cultural events such as theater evenings, concerts and children’s
theater. The bank also subsidizes the cafeteria food.
AO Raiffeisenbank in Russia attaches great importance to the mental health of its employees and, since 2015,
has offered training courses on stress prevention for employees in call centers and bank branches. Communication
with customers is a key aspect of these training courses. In 2017, a total of 363 people took part in the training
courses, of whom two-thirds completed the training online. The training subjects have been continuously expanded.