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Dialog and information
For the inclusion of our stakeholders, we engage in many forms of dialog including the internet, intranet, blogs,
workshops and interactive events, surveys, conversations with experts, training courses and participation in local,
national and international discussions on sustainability and sustainability initiatives.
In order to reach as many stakeholder groups as possible, we regularly carry out comprehensive stakeholder
surveys. The last stakeholder survey was conducted in January and February 2016. Over 700 stakeholders took
the opportunity of working with us to identify the material topics for RBI (see the 2015 Sustainability Report, starting
on page 22).
The results of our stakeholder surveys are reflected in our materiality analysis and are integrated into our
sustainability management alongside the results from focus groups, discussions with experts, and the annual
Stakeholder Council.
The materiality analysis is an important tool for our annually held Stakeholder Council. This allows for direct
selection of the topics that we will discuss in greater depth with our stakeholders. At the Stakeholder Council and
within the context of our reporting, we share information about the progress we have achieved in our sustainability
performance. Our objective is to transparently disclose the most important expectations and recommendations of
the stakeholders as well as our responses and associated measures. Here too, we focus primarily on those topics
and aspects that we and the stakeholder groups have identified as material.
Forms of inclusion Information D ialog and consultation Participation
Goals C reating transparency, Open exchange and dialog Active participation,
sharing information on perspectives, expectations cooperation,
and possibilities for solutions: setting out initiatives,
listening and learning implementing projects
Sustainability Report based on
GRI Standards
UNGC report “Communication
on Progress”
Participation in the CDP (formerly
the Carbon Disclosure Project)
Sustainability information
about the company websites
External and internal
Communication (e. g.
regular articles in the
employee magazine INSIDE)
as well as public relations work
Participation in sustainability
ratings of agencies
(e.g. oekom research,
Sustainalytics, Vigeo-EIRIS)
Articles in specialized
publications
Raiffeisen Bank International | Sustainability Report 2017
Active launching of
sustainability measures
(e.g. via RNI)
Participation in national
initiatives (e.g. respACT)
Participation in international
initiatives (e.g. UNEP FI,
UNGC, EACB, VfU)
Support of projects
(e.g. cooperation with
polytechnics and
universities, such as student
workshops with oikos Vienna)
Incorporation of external
Stakeholder groups in
inhouse committees
(e.g. on the Sustainability
Council)
Regular meetings
(e.g. Group meeting)
Selected forms of dialog
Stakeholder Council
Focus groups
Surveys and opinion polls
on sustainability topics
(e.g. online surveys)
eLearning tool (internal
sustainability training)
Social media (Facebook RNI,
internal Raiffeisen blog on
sustainability and
corporate responsibility)
Ad hoc dialogs with policymakers
and various specialized lectures
(e.g. at universities)
Organization of events
(e.g. ICEP conferences)