29 GRI Index and Assurance statement Engaged citizen Fair partner Responsible banker Human Capacity Report Sustainability management Overview Foreword Dialog and information For the inclusion of our stakeholders, we engage in many forms of dialog including the internet, intranet, blogs, workshops and interactive events, surveys, conversations with experts, training courses and participation in local, national and international discussions on sustainability and sustainability initiatives. In order to reach as many stakeholder groups as possible, we regularly carry out a comprehensive stakeholder survey every two to three years. The last stakeholder survey was conducted in January and February 2016. Over 700 stakeholders took the opportunity of working with us to identify the key topics for the RZB Group (see the 2015 Sustainability Report, starting on page 22). The results of our stakeholder surveys are reflected in our materiality analysis and are integrated into our sustainability management alongside the results from focus groups, discussions with experts and the annual Stakeholder Council. The materiality analysis is an important tool for our annually held Stakeholder Council. This allows us to more directly select those topics that we will discuss in greater depth with our stakeholders. At the Stakeholder Council and within the context of our reporting, we share information about the progress we have achieved in our sustainability performance. Our objective is to transparently disclose the most important expectations and recommendations of the stakeholders as well as our responses and associated measures. Here as well, we focus primarily on those topics and aspects that have been identified as material by us and the stakeholder groups. Selected forms of dialog Forms of inclusion Information Dialog and consultation Participation Goals Creating transparency, Open exchange and dialog Active participation, sharing information on perspectives, expectations cooperation, and possibilities for solutions: setting out initiatives, listening and learning implementing projects Sustainability Report based on the GRI guideline (GRI G4) UNGC report “Communication on Progress” Participation in the CDP (formerly the Carbon Disclosure Project) Sustainability information on the company website External and internal communication (e.g. regular articles in the employee magazine INSIDE) as well as public relations work Participation in sustainability ratings of agencies (e.g. oekom research, Sustainalytics, Vigeo-EIRIS) Articles in specialized publications Active initiation of sustainability measures (e.g. via RKI) Participation in national initiatives (e.g. respACT) Participation in international initiatives (e.g. UNEP FI, UNGC, EACB, VfU) Supporting projects (e.g. cooperations with colleges of higher education and other educational institutions, such as student workshops with oikos Vienna) Inclusion of external stakeholder groups in company-internal bodies (e.g. in the Sustainability Council) Regular meetings (e.g. Group meeting) Stakeholder Stakeholder Council Focus groups Surveys and opinion polls on sustainability topics (e.g. online surveys) eLearning tool (internal sustainability training) Social media (Facebook RKI, internal Raiffeisen blog on sustainability and corporate responsibility) Ad hoc dialogs with decision making authorities and diverse specialized lectures (e.g. at universities) Organization of events (e.g. RKI networking events, ICEP conferences) Stakeholder Council One very important communication format is the annual Stakeholder Council, in which various stakeholder groups enter into dialog with representatives of our Managing Board and management. The goals of the event are dialog and knowledge transfer, informing the participants about progress achieved, discussing possible actions and jointly considering and dealing with current sustainability questions.
ebook_RBI_NHBericht2016_EN
To see the actual publication please follow the link above