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Raiffeisen Bank International | Sustainability Report 2018
Management Overview Foreword
of sustainability
Responsible
banker
Fair partner –
Human Resources
Fair partner –
Inhouse ecology
Engaged
citizen
GRI index and
Assurance report
Contents
Foreword 04
Overview 06
About the Report 07
Interesting facts about RBI 10
Visual implementation of the Report 12
Sustainability management 14
and corporate responsibility
Sustainability concept and strategy 15
Impacts, risks and opportunities 18
Governance and Compliance 20
Material topics 25
Stakeholder inclusion 31
Sustainability ratings, indices and awards 37
Responsible banker 40
Impacts, risks and opportunities 41
Business strategy 42
Economic sustainability 43
Economic Footprint® in Austria 45
Responsibility for our products/services 50
and digitization
Sustainable financing 61
Sustainable investment products 66
Other sustainable products and services 74
Future outlook and Sustainability program 80
Fair partner – Human Resources 82
Impacts, risks and opportunities 83
Applying the General Data Protection 84
Regulation
Development of personnel 85
Employee development 86
Employee involvement 93
The new world of work 95
Diversity management and the ability 97
to reconcile work and family
Health and safety 107
Employer branding and recruitment 109
Overview of key performance indicators 114
Future outlook and Sustainability program 116
Fair partner – Inhouse ecology 118
Impacts, risks and opportunities 119
Environmental targets 120
Digitization and environmental protection 121
Overview of greenhouse gas emissions 121
Environmental policy 124
Environmental measures 125
Supplier evaluation and purchasing 126
CO2e emissions 127
Overview of key performance indicators 129
Future outlook and Sustainability program 130
Engaged citizen 132
Impacts, risks and opportunities 134
Digital change 134
Supported projects and initiatives 135
Sustainable entrepreneurship 147
Raiffeisen Sustainability Initiative 150
Future outlook and Sustainability program 152
GRI index and Assurance report 154
GRI content index 155
Statement of all legal representatives 161
Assurance report 163
Abbreviations 165