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Training and development initiatives at the network banks
The “GoIT Academy” was one of the biggest training initiatives at the network banks in 2018. This international
development program has been in place for a number of years and has now been expanded to include various
new topics. The main target group of the Academy is managers and employees of the IT departments in all of the
network units, although settlement units and end-user departments are now also addressed in the spirit of cross-
divisional cooperation. In 2018, a total of 156 employees participated in this multi-module training. This was
twice as many as in the previous year, and a further increase in the number of participants is planned for 2019.
The “Branch Management Academy”, RBI’s biggest cross-border training initiative for sales managers to date,
was continued in 2018 with refreshed content. Over 60 percent of all branch managers at RBI have already
participated. The training was specially developed to strengthen management and leadership skills in retail
banking. The training plan focuses on business coupled with social competence and interpersonal skills, which
are covered by training on conflict resolution, coaching, critical and constructive feedback and stress management
in particular. The Branch Management Academy will be offered again in 2019 in a revised form.
In many areas of RBI, especially in the corporate and private customer business as well as in IT management,
international learning trips to exchange knowledge at the expert level were again successfully carried out. This
form of practical training, away from the traditional classroom, is strongly on the rise. In 2018, more than 70
employees from the network banks took the opportunity of a working placement at RBI AG. The rotation and
exchange programs for employees in the „talent pool“ and high potentials were also continued, with one example
being the “International Young Potentials Program” that was successfully launched for the seventh time in 2018. All
in all, 81 employees from ten countries have already participated or are in the current intake.
Raiffeisen Bank International | Sustainability Report 2018