91
Raiffeisen Bank International | Sustainability Report 2018
Management Overview Foreword
of sustainability
Responsible
banker
Fair partner –
Human Resources
Fair partner –
Inhouse ecology
Engaged
citizen
GRI index and
Assurance report
Furthermore, all Management Board areas are assisted in organizing specific diversity information events with
external speakers in a relaxed breakfast or brunch setting. There were some division-specific initiatives on the
topic of the empowerment of women in particular, such as presentations, seminars and personality analysis.
A special event was held in connection with the
DIVÖRSITY Days on the topic of disability – the
“Sensing Journey”. All employees were invited to get
to know people with disabilities and their world at
various learning stations.
Around 90 employees accepted the invitation and
learned about topics such as language in terms of
disability, with a special focus on face-to-face
conversation. One particular challenge was sign
language.
Sensing Journey, © RBI AG
Infrastructure for digital and modern learning
The existing HR management system for the processing and administration of learning opportunities at RBI in
Austria was replaced by our new learning management system, “cHaRlie”, in June 2018. This tool, which is
implemented as a software as a service (SaaS) solution, represents a big step towards modern learning: We
expect the intuitive, user-friendly interface to drive a significant shift towards autonomous learning and growth in
digital learning channels (e.g. learning videos, webinars, collaborative learning) compared with conventional
classroom-based training. Further benefits include synergies in processing and the harmonization of processes.
The system was successively rolled out at RBI AG and selected pilot network banks in 2018 and will be expanded
further in the coming years. A “Group People Systems (GPS) Center” has been established in Prague in order to
efficiently bundle the further roll-out and the operation of the system for the entire group, including continuous
upgrades and second-level support.
All employees at the Vienna sites can view all of the available training programs in our “cHaRlie” learning
management system and sign up for them directly in the system after approval by their manager. Seminars offered
internally are centrally organized in the HR division of RBI.
The tool provides additional value added thanks to a whole range of state-of-the-art online programs, including
on personality and management topics, that have been available to all employees free of charge and at the
touch of a button since 2018 without being charged to the departmental budget.
In the area of online training, employees at RBI AG also have the opportunity to take advantage of Sustainability
Management training. New employees are required to complete this training as part of their onboarding. All
other employees can watch the online courses at any time on a voluntary basis. In both cases, a knowledge test
is performed at the end of the training.